We do our best to ship within 2-3 business days via USPS Priority Mail or Ground Advantage, or through UPS.

If you placed an order for local pick up, your order wil be ready within 24 hours. Local orders made between Sunday and Tuesday will be ready on Wednesday.

WE ONLY SHIP TO RESIDENTIAL. We do not ship to commercial or warehouses.

All items on our site ships from our shop in Kenosha, Wisconsin. If you are local and would like to pick your order up please place your order online and choose "local pickup."

Yes, you will receive an email with tracking information as soon as we ship your order.

We do ship internationally to Canada and Australia. Due to carrier rates, we do NOT accept returns or exchanges on internationally shipped items.

We accept returns or exchanges within 14 days of purchase only for a full refund. Please see our Return policy tab to see if your item qualifies. You can find our return & exchange policy here.

If you purchased online, the buyer is responsible for purchasing their own return label.

Yes, always. We purchase our items directly with the brand.

The best way to contact us is via email using the "contact us" tab on our website, or directly to info@milliebopeep.com. This email is always monitored, but please allow 24-48 hours for a reply.

You can also send us a message on our Facebook page: www.facebook.com/milliebopeep 

You can call us during our store hours at (262) 455-7976